Once your order ships, you will receive an email containing your tracking number. If for any reason you have not received your shipping confirmation email and your order date is past 5 business days, please let us know by emailing firstname.lastname@example.org. We will be happy to find out what exactly is going on with your order.
We strive to process orders as quickly as possible. But we will try to accommodate any order change. The quickest way to get a hold of us is by emailing us at email@example.com. Please be sure to include your order number and to let us know what changes need to be made. We will be sure to let you know, as quickly as possible, whether we were able to make the wanted changes.
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.
Returns must be in brand new condition, with original packaging and proof of purchase. Returns must be initiated within 30 days of the original order date.
Free return shipping only on returns refunded via store credit or exchanged.
We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay and PayPal for online orders.
We do not offer discount codes at the moment, however, we do run special promotions through our newsletter list from time to time. If you would like to hear about promotions first please subscribe to our newsletter in the footer of this page.
If you haven't received an order confirmation email, it is likely the result of one or two things:
Your order was never actually placed and processed.You have entered an incorrect email address with your order
If you are certain that the email address linked to your order is correct, please check the spam folder in your mailing client for your order confirmation. In the event that you still cannot locate an order confirmation, please email or call our customer service department:
Yes, but kids older than 8 years old and 50ft high.
Do not use with a car seat
Vehicles must have adjustable head restraints If not you will not be able to fix it properly.
Nope, there is only one size that fits happy kids and adults.
Our car pillow and indoor nap pillow are not waterproof.
Outdoor nap pillow is waterproof, so you can bring it with you to the beach.
Machine wash each layer gently in cold water using a mild liquid detergent. Run the rinse cycle twice to remove all detergent residue. Before removing and reassembling, make sure the pillows are completely dry.
Do not iron, do not tumble dry
No worries ! It's super easy, just follow those simple steps: